Job type: 1 Year Fixed Term Contract, full-time roles (37.5 hrs per week)
Salary: £26,000 – £28,000 (depending on experience)
If you’re looking for…
✔️A rewarding role,
✔️Within a friendly team,
✔️And you are keen to help local people to succeed and realise their work goals.
…We have an exciting opportunity for you to make a real difference in your community. BOOST is looking for new Team members to help us deliver Employment Support to local people, helping our customers build confidence and develop the skills for work.
In partnership with the West London Alliance, BOOST is launching a new Employability project for unemployed Barnet residents funded by the UK Government, as part of the Shared Prosperity Fund.
You can read more about the project from one of our key partners; the Mayor of London, by clicking here.
As an Employment Advisor at BOOST, you will be responsible for supporting unemployed residents in the Barnet UK Shared Prosperity Fund (UKSPF) program to progress towards employment.
Your role will involve providing guidance and support to participants, helping them overcome barriers to employment and realise their job-related goals.
You will also assess participants’ strengths and abilities and collaborate on action plans to facilitate their employment objectives.
Additionally, you will provide support and referrals to vulnerable participants by connecting them with appropriate partner organisations for additional services, as required.
Your approach to this role should embrace a blended delivery method, combining face-to-face interactions with remote support, which may involve working from different locations and utilising various digital platforms.
Managing a caseload of participants is part of your responsibility, involving coordination of support, service delivery, partnership engagement, and monitoring of outcomes.
When additional needs are identified, you will offer guidance, make recommendations to referrers, and ensure that appropriate support is provided.
The role also entails building effective relationships with clients, helping them build confidence and resilience, which is fundamental to their successful journey towards employment within the UK-SPF program.
Key duties:
- Manage a (CRM) caseload of participants requiring additional support prior to entering employment.
- Maintain participant records in line with contract and funding requirements.
- Ensure regular contact is maintained with your clients and recorded for the duration of the program.
- Provide advice and support and monitor engagement and progress in line with agreed action plans.
- Provide feedback to referrer on engagement and any new needs identified.
- Use triage assessments and skills analysis to support and prioritise the needs of participants.
- Refer participants to internal and external advice, guidance, and support in line with their tailored action plan.
- Provide onward referrals and signposting.
- Participate in case conferencing and other learning activities to help improve the service provided to clients.
- Maintain an up-to-date knowledge of the local labour market, training opportunities and relevant support agencies.
Other:
- To be a positive role model to members of the team and colleagues
- To ensure compliance with Health and Safety policies and procedures
- To promote equal opportunities and customer care in full compliance with Barnet Homes policies and procedures
- To work flexibly as required which may include working outside of normal hours.
- To follow safeguarding procedures and policies
- To treat client information with respect and adhere to Data Protection standards and company policies at all times.
The right person must have the following experience:
- Experience of working with customers in an Employability context.
- Experience of delivering to specified targets, quality standards and compliance measures.
- Experience of working with individuals in relation to employment, wellbeing, benefits, or housing advice.
- Experience of achieving individual and team performance targets.
- Experience creating CVs and cover letters for clients, as well as facilitating interview skills and CV writing workshops, in-person or virtually.
If you are interested in applying for one of the roles, we are accepting applications until 23:59 on Sunday 21st January. We expect interviews to be scheduled the following week and for successful candidates to be in post for Thursday 1st February. Please send your CV (as a pdf attachment) to: ukspfboost@barnet.gov.uk
Please feel free to share this across your networks, and don’t hesitate to get in touch with the team at ukspfboost@barnet.gov.uk for more details