Frontline Manager of the Year
Frontline managers or team leaders who have demonstrated exceptional commitment to leading their frontline team to excellent performance and customer achievements.

The finalists

Sharyn Wall, Aspire Sussex
Sharyn Wall is passionate and committed to making an impact and difference to people’s lives. She leads a team of coaches and provides exemplary individualised support to help participants move towards or into employment.
Sharyn also creates events to raise awareness of issues such as neurodiversity and unconscious bias.

Darren Jones and Mairi Fraser, Blackpool Council
These two team managers have been a shining example of how to work under pressure and respond to changing environments and have offered the best support to customers during an exceptional year.
They have also set up and integrated a new NHS service, virtually recruiting a new team based at different locations.

Julie Howells, Derventio Housing Trust
Julie leads by example, embraces a customer-centred ethos and truly values her team. She has exceptional management and organisational skills, compassion and commitment and has set up and delivered four employability contracts from scratch.
But it’s Julie’s highly supportive attitude towards her team that really makes her stand out.

Steve Ricketts, Recro Consulting
Steve is a brilliant leader who leads his team with untiring passion and inspiration.
He is passionate about the welfare of claimants, who live in the 12th most deprived area in England, and works hard to support them, keep them engaged and give them access to relevant employment and training opportunities.

Jack Cox, Sussex Community Development Association (SCDA)
Jack Cox has kept his team motivated and inspired throughout the pandemic, encouraging new ways of working to continue effectively supporting large numbers of vulnerable people remotely.
Virtual art sessions, book clubs and health and wellbeing groups are among the workshops delivered within weeks of the pandemic taking hold.

This award category is sponsored by Alderwood
Alderwood are Skills and employability training specialists, specialising in permanent recruitment within the skills and employability training market, delivering recruitment solutions across four specialist areas:

Celebrate with the sector

Register for the ERSA Employability Awards – the winners announcement to be held online on 25 November at 2pm along with special messages from ministers and sector stakeholders. Please use our awards hashtag using #ERSAAwards21. 

The full list of the finalists across all categories can be found here and more on the awards here.